Returns & Exchanges
We want you to love your Pamela Love jewelry, but if you are not completely satisfied, we accept returns on unworn, non-customized items within 14 days of delivery. Please note that all pierced earrings and sale items are final sale due to hygiene and clearance regulations.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Jewelry
Securely place the items in their original designer packaging and include the packing slip to ensure a smooth processing experience.
Drop Off and Refund
Deliver your package to the designated carrier; your refund will be issued to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing